FAQ (Frequently Asked Questions)
Do you offer free shipping?
Efficiency is our promise. All orders placed before 11:00 PM are shipped the following day. Enjoy free shipping on all orders, always covered by us.
What is your return policy?
We believe in simple returns. You can return any item within 30 days of receiving your order. All refunds are issued to your original payment method. For more details, please visit our Return Policy page.
How can I track my order?
Once your order has been shipped, you will receive a confirmation email containing your tracking number. To track your delivery in real time, visit our Order Tracking page and enter your order number or email address.
How can I contact the boutique?
Your satisfaction is our priority. For any questions or assistance, contact us at info@amelia-wellington.nz or via the contact form available on our site. Our team is committed to responding to you within 24 hours.
What payment methods do you accept?
Your security and privacy are essential to us. That is why we guarantee a secure payment environment, allowing you to complete your purchases with full confidence. You can pay securely using the following methods: Credit Card, Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, Maestro, and Shop Pay. Our system ensures smooth, protected, and reliable transactions.